Privacy Policy for Baby Organic Sleep Store (BOSS)

Effective Date: May 16, 2026

Baby Organic Sleep Store (“BOSS,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, BossBaby.co, and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, subscribe to communications, or otherwise engage with our brand.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of the website, and from third-party services.

Information You Voluntarily Provide

When you interact with Baby Organic Sleep Store (BOSS), we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Account login information

  • Order history

  • Customer support inquiries

  • Marketing preferences

  • Information submitted through forms, surveys, reviews, or communications

Information Automatically Collected

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Referring URLs

  • Pages visited

  • Time spent on pages

  • Clickstream data

  • Cookies and tracking technologies

This information helps us improve website functionality, analytics, performance, security, and user experience.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send transactional emails and updates

  • Respond to inquiries

  • Improve website functionality and customer experience

  • Personalize content and recommendations

  • Conduct analytics and performance tracking

  • Send marketing communications, promotions, and product updates

  • Detect fraud and maintain website security

  • Comply with legal obligations

We may also use aggregated or anonymized data for operational and marketing analysis.

3. Cookies & Tracking Technologies

Baby Organic Sleep Store (BOSS) uses cookies, pixels, and similar technologies to:

  • Remember user preferences

  • Maintain shopping cart functionality

  • Analyze website traffic and performance

  • Improve advertising relevance

  • Support remarketing and advertising campaigns

Third-party providers such as Google, Meta (Facebook), Shopify, Klaviyo, TikTok, or other analytics and advertising partners may also place cookies on your device.

You may disable cookies through your browser settings, though certain website functionality may be limited.

4. Email & SMS Communications

If you opt in to receive email or SMS communications from Baby Organic Sleep Store (BOSS), we may send:

  • Promotional offers

  • Product announcements

  • Order updates

  • Brand news

  • Marketing campaigns

You may unsubscribe from marketing emails at any time using the unsubscribe link in our emails.

For SMS communications:

  • Message frequency may vary

  • Message and data rates may apply

  • Reply STOP to opt out

  • Reply HELP for assistance

Consent to receive marketing communications is not a condition of purchase.

5. Payment Information

Payments are processed through secure third-party payment providers. Baby Organic Sleep Store (BOSS) does not store full credit card numbers or sensitive payment credentials on our servers.

Payment providers may include Shopify Payments, Stripe, PayPal, Shop Pay, Apple Pay, Google Pay, or other secure processors.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties that help us operate our business, including:

  • Payment processors

  • Shipping and fulfillment providers

  • Email and SMS marketing platforms

  • Website hosting providers

  • Analytics providers

  • Advertising and remarketing partners

  • Customer support platforms

These providers are authorized to use your information only as necessary to provide services on our behalf.

We may also disclose information:

  • To comply with legal obligations

  • To enforce our policies

  • To protect rights, safety, or property

  • In connection with a merger, acquisition, restructuring, or sale of assets

7. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Retention periods may vary depending on the nature of the information and applicable laws.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, misuse, or loss.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

  • Access the information we hold about you

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

  • Restrict certain processing activities

  • Request data portability

  • Object to certain uses of your data

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA).

To exercise your rights, contact us using the information below.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any third-party sites they visit.

11. Children’s Privacy

Baby Organic Sleep Store (BOSS) is intended for use by adults and parents/guardians. We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

12. International Users

If you access our website from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.

By using the website, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs.

Updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

14. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Baby Organic Sleep Store (BOSS)
Website: www.bossbaby.co

 
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